Lyons Bancorp’s Success Attributed to WOW! Culture
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“A multi-decade string of strong annual financial results of Lyons Bancorp, Inc. can be traced directly to the WOW! culture of its bank subsidiary, The Lyons National Bank (LNB),” said Robert Schick, CEO and Chairman of the Board at LNB. “Its culture is one that rivets each employee to an unwavering commitment to provide exceptional customer service each and every time an employee has the opportunity to interact with an LNB customer. The Bank’s motto of Exceptional service, every customer, every time is so deeply engrained and accepted by every employee . . . to a point where it is now second nature.”
In celebration of the Bank’s culture, LNB celebrated its staff at its Annual WOW! Employee event held on September 26 this year at Roseland Bowl in Canandaigua, NY.
Dedicated to recognizing the hard work of staff members throughout the year, the WOW! celebration is an opportunity for LNB co-workers to gather, socialize and celebrate their dedicated service to the Bank. With full support from the Board of Directors, all 15 branch offices closed for business at 3 p.m. to allow over 200 employees to participate in the festivities.
Three employees were recognized with top honors that included a plaque presentation and cash awards. Angela Merola received the President’s Employee of the Year Award, Angelo Battoglia received the Breakthrough Employee of the Year Award, and Wendy DiSanto received the Rookie of the Year Award.